Luminous Lens Studio Privacy Policy
This Privacy Policy describes how Luminous Lens Studio, located at 3400 Fremont Ave N, Seattle, WA 98103, collects, uses, and shares personal information of users of our website, luminouslensstudio.com, and our photography services. This policy is effective as of January 1, 2025.
Information We Collect
We collect several types of information from and about users, including:
- Personal Information: This includes your name, email address, phone number, postal address, and any other information you provide to us through our website, contact forms, or during consultations. For example, when you book a photography session, sign up for our newsletter, or request information about our services, we collect your contact details.
- Payment Information: When you make a payment for our services, we collect payment information such as your credit card details. This information is processed securely by our payment processors, and we do not store your full credit card number on our servers.
- Usage Data: We automatically collect information about how you interact with our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This data helps us analyze and improve our website's performance and user experience.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior. Cookies are small data files stored on your device that help us recognize you when you return to our website. You can manage your cookie preferences through your browser settings. Please see our Cookies Policy for more details.
- Photography and Media: During photography sessions, we capture photographs and video recordings of you or your event. These media files are considered personal information, and we handle them with the utmost care and respect for your privacy.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: We use your personal information to provide you with the photography services you request, process payments, communicate with you about your sessions, and ensure a high-quality experience. We also analyze usage data to improve our website's functionality and design.
- Communication: We use your contact information to send you important updates about your bookings, respond to your inquiries, and provide customer support. With your consent, we may also send you promotional emails about our services, special offers, and photography tips. You can opt-out of receiving these emails at any time by following the unsubscribe instructions provided in the email.
- Marketing and Advertising: We may use your information to personalize your experience on our website and to target advertisements to you on other platforms. We only use your information for marketing purposes with your consent.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes, such as responding to a subpoena or court order.
- Protecting Our Rights: We may use your information to protect our rights and the rights of others, such as enforcing our terms and conditions or preventing fraud.
- Analytics: We use aggregated and anonymized data for analytics purposes, such as tracking website traffic, understanding user demographics, and improving our marketing efforts.
- Service Enhancements: We may analyze the information to enhance our service offerings, such as tailoring photography packages based on client preferences and feedback.
Sharing Your Information
We may share your information with the following categories of recipients:
- Service Providers: We share information with third-party service providers who assist us with various aspects of our business, such as payment processing, website hosting, email marketing, and data analytics. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Business Partners: We may share information with business partners who offer complementary products or services that may be of interest to you. We only share your information with these partners with your consent.
- Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to a valid legal request.
- Other Third Parties: We may share aggregated or anonymized information with other third parties for research, marketing, or other purposes. This information cannot be used to identify you personally.
- Clients: In some cases, we may showcase photographs of our clients on our website or social media accounts. We only do this with the explicit consent of the individuals involved.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information, such as payment details, during transmission.
- Secure Storage: We store your information on secure servers that are protected by firewalls and other security measures.
- Access Controls: We restrict access to your personal information to authorized personnel only.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
- Employee Training: Our employees receive training on data privacy and security practices.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining information to provide you with the services you have requested, comply with legal obligations, resolve disputes, and enforce our agreements. We regularly review our data retention policies to ensure that we do not keep information longer than necessary.
Specifically, we retain photography and media files for as long as you require them. We archive backups of client photoshoots indefinitely to ensure we can fulfill future requests. Payment information is retained according to the policies set by our payment processors. We retain contact information for marketing purposes for a reasonable period, and you can unsubscribe at any time.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to request that we provide you with a copy of your personal information in a structured, machine-readable format.
- Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete the information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post any changes on our website and update the "effective date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Luminous Lens Studio
3400 Fremont Ave N
Seattle, WA 98103
Phone: (206) 555-2424
Email: [email protected]
We are committed to addressing your concerns and resolving any issues in a timely and effective manner. If you are not satisfied with our response, you may have the right to lodge a complaint with a data protection authority in your jurisdiction. Anya Petrova is the Data Protection Officer.
Cross-Border Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected when it is transferred internationally, including implementing standard contractual clauses approved by the European Commission.
Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Luminous Lens Studio. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.
California Privacy Rights
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). These rights include the right to know what personal information we collect about you, the right to request deletion of your personal information, and the right to opt-out of the sale of your personal information. To exercise your California privacy rights, please contact us using the contact information provided above.
Accessibility
We are committed to ensuring that this Privacy Policy is accessible to individuals with disabilities. If you have any difficulty accessing this Privacy Policy, please contact us, and we will provide you with an alternative format.
For more information, please see our Accessibility Statement.
Glossary
| Term | Definition |
|---|---|
| Personal Information | Any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. |
| Data Processing | Any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. |
| Data Controller | The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. |
| Data Processor | A natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller. |
| Consent | A freely given, specific, informed, and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her. |